Privacy Policy

1. Introduction

Elite MedSpa values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of personal information:

Contact details (e.g., name, phone number, email address)
Demographic data (e.g., date of birth)
Medical or appointment-related information (if submitted through forms)
Website usage data (e.g., IP address, browser type, pages visited)
Marketing preferences
Cookies and similar tracking data

3. How We Collect Information

Information is collected:

Directly from you through forms and inquiries
Automatically via cookies and analytics tools
From third-party partners or advertising platforms

4. How We Use Your Information

We may use the collected information for the following purposes:

To respond to inquiries and provide services
To provide and manage your medical treatments and appointments
To personalize your user experience
To improve our website and service offerings
To send promotional content with your consent
To comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track website activity and enhance user experience. You can manage cookie preferences in your browser settings. Third-party analytics tools (e.g., Google Analytics) may collect data about your usage patterns.

6. Marketing Text Messages

With your consent, we may send you marketing text messages to the phone number you provided. These messages may include information about special offers, new services, and upcoming events.

Opting In: You can opt-in to receive marketing text messages by providing your consent during the registration process or by subscribing through our website.
Opting Out: You can opt-out at any time by following the unsubscribe instructions included in each text message or by contacting us directly.

7. Disclosure of Your Information

We may disclose your personal information to:

Healthcare providers involved in your care
Third-party service providers who perform services on our behalf (e.g., payment processors, marketing agencies)
Legal authorities if required by law or to protect our rights
Other entities with your consent or as required to provide our services

8. Data Retention

Depending on your location, you may have rights including:

Access to personal information we hold about you
Request correction or deletion of your information
Object to or restrict certain uses
Opt-out of marketing communications at any time
Withdraw consent if previously given

To exercise these rights, contact us using the details below.

9. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies before providing any information.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Acknowledgement

By using our services or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

13. Acknowledgement

If you have questions about this policy or your data, please contact:

Elite MedSpa + Wellness Center
1 Chapel St.
Needham, MA 02492
781-559-3433
hello@myelitemedspa.com