Terms and Conditions

Terms and Conditions

Effective Date: July 24, 2026

1. Introduction

Welcome to Elite Aesthetics, LLC DBA Elite Medspa (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, please refrain from using our website or services.

2. Services

We provide medical and aesthetic services (“Services”) delivered by licensed and qualified professionals. Information on our website is for general purposes only and should not replace professional medical advice, diagnosis, or treatment.

3. Appointments and Cancellations

  • Booking: Appointments may be scheduled online, by phone, or in person.
  • Cancellations: At least 24 hours’ notice is required for cancellations or rescheduling. Late cancellations or no-shows will incur a $150 fee.
  • Arrival: Please arrive 15 minutes early to complete any required paperwork.

4. Payment and Fees

  • Payment: Payment is due at the time of your appointment.
  • Fees: Service fees are subject to change. Please check our website or contact us for current pricing.

5. Product Returns Policy

We accept returns within 30 days of delivery for a full refund or exchange.

  • Shipping fees are non-refundable.
  • Return shipping costs are the customer’s responsibility.
  • Refunds or credits are processed within 3–5 business days after receipt of returned items.

6. Medical Information and Consent

  • Medical History: You must provide accurate and complete medical information, including allergies, medications, and conditions.
  • Consent: By receiving Services, you consent to treatments and acknowledge potential risks and side effects.

7. Privacy and Confidentiality

We are committed to protecting your personal information. Please review our Privacy Policy for details.

8. Limitation of Liability

  • No Warranties: Services are provided “as is” without warranties, express or implied.
  • Limitation: To the fullest extent permitted by law, we are not liable for direct, indirect, incidental, consequential, or punitive damages arising from use of our Services.

SMS Messaging Terms

1. Program Description

We may send SMS messages related to:

  • Appointment reminders
  • Booking confirmations
  • Service updates
  • Promotional offers
  • Customer care communications

2. Opt-In Consent

You may opt in by submitting your phone number via our website forms and selecting the SMS consent checkbox. Consent is not required to make a purchase.

3. Message Frequency

Message frequency varies depending on your interactions and service needs.

4. Message & Data Rates

Standard carrier rates may apply.

5. Opt-Out Instructions

Reply STOP to any SMS message to unsubscribe. You may opt in again at any time.

6. Customer Support

For help, reply HELP or contact us:

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Age Requirement

You must be at least 18 years old to use our SMS services.

9. Privacy Policy Reference

Your use of our SMS program is also governed by our Privacy Policy. https://www.myelitemedspa.com/privacy-policy

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